FAQ

Welcome to St. James Theatre Productions

Thank you for checking our Frequently Asked Questions page.  Before contacting the box office, please check this list of questions to see if your question can be answered.  Thank you for your patronage, we look forward to seeing you at our show in  July

What are the performance dates & times?

February 17, February 18, February 19
 Friday and Saturday performances begin at 7:00 PM
Sunday performance begins at 2:00 PM

What is the run time for the performances?

The performances are scheduled to run 1 hour and there is no intermission.

What are the ticket prices?

$10 per ticket  – Children 2 and under are free

Where can I purchase tickets?

Tickets may be purchased online beginning January 10.

Click here to purchase tickets

 Depending on availability, tickets will be sold on show days ½ hour before the performance begins. However, we strongly we suggest you purchase your tickets in advance because shows in previous years have sold out. 

Are the seats reserved? Are the seats and the facility accessible?

Yes, the seats are reserved. Please purchase your tickets in advance to secure the best seats available. There will be mats on the floor near the stage if children want to move closer but children over 2 years old still require a reserved seat ticket to be purchased for occupancy tracking.

Yes, our theater is accessible. The theater does not have a raised floor and the chairs may be removed to accommodate a wheelchair.

Do I need a physical ticket?

No, tickets are virtual. Once you complete your purchase, you may print your ticket(s) at home or save pictures of them on your phone to present them electronically at the door. And you aren’t able to access your tickets via a mobile device or you can’t print them, don’t worry our theater volunteers can look them up for you.

Can I get a refund or exchange my tickets?

        We are sorry but all tickets sales are final.

Are there any Covid requirements?

We will be following CDC and Archdiocese guidelines in place at the time of the performances. 

Where is the theater located?

St James Parish Center (see map)

Is there Parking available?

Parking will be available in the Parish Center parking lot. If the Parish Center lot is filled then the Church parking lot on the east side of Arlington Heights Road may be used.

Will there be refreshments for sale?

No, due to short duration of the performance and there being no intermission, refreshments will not be for sale.

I didn’t get an email confirmation – what should I do?

Please verify that the email is not in your SPAM or JUNK email folder. If you still don’t have the email confirmation please use the “contact us” section on the St James Theatre website (StJamesTheatre.Org) or send email directly to tickets@stjamestheatre.org

Additional questions?

For additional questions please email Producer@stjamestheatre.org 

Or leave a message on the theatre hotline: 224.345.7199